Case Study
The Results
1 Source of
info & communication
Visualized,
real-time, data
Full picture
of emergency event
Background
The company
ICL Group is a world leader in the production and distribution of specialty fertilizers, bromine, and other flame retardants. The company has more than 13,000 employees in 45 plants worldwide, supporting ICL Group’s global operations and widespread distribution.
ICL Group production processes involve potentially hazardous materials and critical processes. With an organizational culture committed to the principles of environmental and public health and safety,
ICL Group puts an emphasis on safety excellence and optimal risk management.
The company wanted to provide their global sites with a tool that would serve as a corporate gold standard to ensure effective management of emergency events. A solution that would enable communication between all relevant internal and external parties, accessible data and the ability to transmit images and video streams from the field would facilitate informed decision-making and faster response during an active crisis.
EMPLOYEES
13,000
PLANTS
45
Challenge
The need for centralized, uniform communication and notification capability across ICL sites
ICL Group faced numerous challenges that significantly affected decision-making capabilities and slowed response time in emergency events. As a global organization, ICL Group needed an integrated, centralized management system that would connect between all sites and parties involved, providing a reliable flow of information and notification across the internal chain of command.
ICL Group wanted to replace the system of manual event logs and handwritten reports with an automated, connected, digital system that could generate a clear, uniform, and complete situational picture across all global sites. Providing work teams with improved mobile communication capabilities and access to real-time information from a single source was critical to facilitate coordination and to prevent unnecessary delays that could potentially cause event escalation.
At the corporate level, ICL Group wanted full event visibility and reliable multi-level communication,
to maintain situational awareness and engagement in every aspect of cross-organizational emergency management.
ICL Group was seeking a comprehensive solution that enabled real-time data communication and visualization from the field that would make it easier to identify risks or hazards for rapid emergency response, and actionable insights for proactive safety.
Our goal was to connect between all parties involved and show insights and real-time notification on the corporate level.
-Nitzan Moshe, EVP Global Operations at ICL Group
There was no unified system and no real-time communication, so response time took too long.
-Lior Eli , VP Global at ICL Group
Solution
A new era of emergency management and response
ICL Group and GOARC have been working together for four years, so it was a natural progression to continue the successful collaboration. Together, we worked to develop and implement an emergency management system that would meet ICL’s specific challenges.
GOARC’s Emergency Management Solution provides ICL Group with:
- A visualized, real-time centralized command center with
- End-to-end integration of all data sources and
- Bidirectional communication
- A unified system that resolves the issue of missing information or conflicting data coming from the emergency site
- Identify, initiate, and communicate emergency events
- Connect all relevant parties
- Provide a streamlined data flow
- Dynamic status update with one-click escalation capability
All-access ,
all the time
all the time
Dashboard with
full visibility
Full visibility with visual and interactive data on GOARC's unique management dashboard eliminates information gaps, providing multi-level information that facilitates immediate response and efficient performance.
Single
Connected Resource
ICL Group event managers can track and analyze ongoing situations at any site. For ICL Group work teams and management, a single connected resource that integrates all data sources and provides access to valuable, accurate information enables informed, efficient operations and enhanced safety.
Dedicated
Mobile App
App enables transmitting videos, images and location, providing event managers, workers and command center with real-time push and text notifications for critical data from anywhere, at any time. Views include an event log, hazardous material status, casualty status, and event media coverage. The connected app also enables access to valuable information on emergency procedures while in the field.
Automated
Localised Workflows
The digital, unified and dynamic management system for all ICL Group sites enables automated localized workflows for personalized safety and routines, and a uniform language for reporting across global sites.
The Results
Significantly improved emergency management and response capabilities
The GOARC Safety 4.0 Emergency Management Solution provides ICL Group with data-driven, dynamic insights based on descriptive analytics, and easily generated reports and event logs for follow-up, debriefing and documentation. ICL Group also uses GOARC’s emergency event management system to improve proactive safety measures by learning from previous events, and by simulating real events using GOARC’s unique drill mode for enhanced preparedness.
30% reduction
in response time
1 Source of
information and communication
Visualized,
real- time data
Full picture
of emergency event
Watch Full Video
Testimonial
With GOARC’s Emergency Management dashboard we get complete, integrated data and a full, visualized picture of the event on one screen, so we can be confident in our response.
-Nitzan Moshe, EVP Global Operations at ICL Group
