Go Arc is a manufacturing operations management platform, a SaaS platform that aggregates data from an entire manufacturing facility and breaks down conventional silos of knowledge and data by analyzing field safety reports from safe-connected workers. This includes the analysis of data from ERP systems, OT, and IoT sensors.

Junior System Analyst

US · Full-time · Entry-level

About The Position

GOARC is revolutionizing the practice of industrial safety for the era of Industry 4.0 and is transforming the way that companies protect their workforce and critical assets. The company was founded with the goal of mitigating risk in high hazard industries. We understood that to be successful, we would need to approach the problem from a different angle. Riding the wave of Industry 4.0 brought us the technologies that are needed to combine safety expertise, human economics, and safety technology. Our approach is multi-dimensional and focuses on minimizing risk and stopping an incident before it occurs rather than reporting on an incident after it happens.

Our SaaS platform aggregates data from the entire facility and breaks down conventional silos of knowledge and data by analyzing field safety reports from safe-connected workers and data from ERP systems, OT, and IoT sensors. The Safety 4.0® platform then analyzes the worker tasks based on our unique risk model that includes location, time-of-day, weather, tools, materials, and more to generate a personalized safety routine that guides the performance of tasks.

This position is a great opportunity for fresh gradutes to get thier first steps in a growing start-up company.

Responsibilities

Initial Project Implementation:

  • Work directly with the clients to understand the individual needs of the business
  • Solicit and document customer requirements
  • Analyze current business processes and make recommendations for improvements utilizing GOARC application
  • Work with Solutions Architects to translate business requirements to specific and complete functional requirements
  • System Configuration
  • Lead Projects of smaller scope

Customer Success/Professional Services

  • First line engagement, support, and ongoing maintenance
  • Train the system’s end user
  • Write and distribute user manuals and application documentation
  • Support customers in business process improvements, implementing best practices and fully utilizing GOARC system capabilities
  • Provide system training for current and new technical and non-technical employees
  • Conduct quality assurance testing on new version releases

Requirements

  • BS degree in Data Science or Industrial Engineering or Business Administration (Minor – Business Analytics) or 4 year degree in Engineering
  • Strong Analytical skills to understand customer’s challenges and make recommendations
  • Ability to manage multiple projects simultaneously
  • Ability to take initiative and be self-motivated
  • Adaptable and flexible to continuously changing priorities
  • Ability to approach and solve a problem by examining it from multiple angles
  • Strong attention to detail
  • Excellent written and verbal communication skills across all levels of business
  • Located at Texas, Louisiana, Oklahoma and Arkansas- big advantage
  • Remote & 50% travelling

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